Article

Smartsheet Migrated to the Microsoft Graph Service

by Product Marketing

June 28, 2023

Microsoft deprecated the Azure Active Directory (AD) Graph service and will officially retire it any time on or after June 30, 2023. Therefore, we migrated away from current Azure AD Graph service to the new Microsoft Graph service to ensure continued access for users logging in to Smartsheet via Microsoft Single-Sign On (SSO). However, Microsoft SSO users will be be prompted with a one-time permissions request which they must accept to successfully log in to Smartsheet. This may also impact users authenticating into Smartsheet using Microsoft SSO from other third-party apps/integrations. Learn More

Environments availability: Commercial US, Commercial EU, Smartsheet Gov

Plan type availability: Users utilizing login via Microsoft SSO in Free, Pro, Business, Enterprise, Premier and legacy plans (Individual, Basic, Advanced - Legacy, Team, and Enterprise - Legacy), including free collaborators, unlicensed users, and Trial users.